Política de reembolso

Return Policy

We strive to ensure your complete satisfaction with every purchase. However, due to the nature of our products, we have a strict no-returns policy. Please read the following carefully to understand our policy:

Custom Orders and Personalized Items:

All custom orders and personalized items are final sale. Once production begins on your custom order, it cannot be canceled, returned, or exchanged.

Made-to-Order Products:

Products that are made-to-order, including items that are tailored to your specific requirements, are non-returnable. Each item is crafted uniquely for you, making it difficult for us to resell or repurpose.

Defective or Incorrect Items:

In the rare event that you receive a defective or incorrect item, please contact our customer service team within 7 days of receiving your order. We will gladly replace or refund the item at no additional cost to you.

Refunds and Exchanges:

Refunds or exchanges are only offered for defective or incorrect items as outlined above. We do not offer refunds, exchanges, or store credits for any other reason, including but not limited to change of mind or dissatisfaction with the product.

Cancellation Policy:

Once an order is placed, it cannot be canceled or modified. Please review your order carefully before proceeding to checkout.

Contact Us:

If you have any questions or concerns about our return policy, please contact our email saprinthouse@gmail.com

Policy Updates:

We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with us, you acknowledge that you have read and agree to our return policy.

Last Updated: 6/06/25